Core Functionality
- Create and Edit Policies: Establish standardized configurations aligned with organizational requirements
- Flexible Assignment: Direct policy application to specific customers and/or phone systems for granular control
Why Policies Matter for 3CX Management
Managing several 3CX phone systems presents consistency challenges. The new Policies feature delivers:
- Save Hours of Configuration Time: Deploy a single policy across multiple systems instantly rather than configuring each individually
- Ensure Consistency: Apply standardized policies to prevent configuration drift across your customer base
- Simplify Compliance: Maintain organizational standards uniformly across all managed phone systems
- Scale Efficiently: New customers and systems immediately align with existing standards
- Reduce Human Error: Minimize misconfiguration risks through standardized settings versus manual setup
What’s Coming Soon
Automatic Policy Enforcement
Future releases will include enforcement with customizable actions when mismatches occur:
- Ignore: No action taken
- Notify: Alert users about mismatches
- Auto-fix: Automatically resolve inconsistencies
- Notify and auto-fix: Combined alerts and automatic remediation
Expanded 3CX Support
The team is broadening 3CX settings supported by Policies in upcoming releases.
Bug Fixes
Resolved an issue affecting new Admin account creation
Known Issues
The ”+ Create Policy” button from the Policy Assignment tab currently malfunctions.
- Workaround: Use the ”+ Add Policy” button in the Policies tab instead